Hours of OperationWe are available daily from 8:00 AM to 10:00 PM. We typically respond within 2 hours during operating hours.

1. Accurate InformationUsers are responsible for providing accurate pickup and delivery information. Providing false or misleading information may result in failed delivery or legal liability. 2. Right to Refuse ServiceYUNG Delivery reserves the right to refuse, cancel, or discontinue service to any user at any time, for any reason. 3. Delivery TimesAll delivery time estimates are approximate and not guaranteed. YUNG is not liable for delays caused by weather, traffic, road closures, emergencies, customer unavailability, or incorrect information. 4. Lawful UseUsers agree to use YUNG Delivery services only for lawful purposes. Transporting illegal, prohibited, or hazardous items is strictly forbidden. 5. Platform RoleYUNG Delivery acts as a delivery coordination service. All drivers are independent contractors. 6. PaymentsAll payments are made directly between customers and drivers at delivery. YUNG does not process or guarantee payments. 7. Limitation of LiabilityYUNG Delivery is not liable for accidents, injuries, property damage, lost items, or disputes from deliveries. Use is at your own risk. 8. EligibilityYou must be 18 years or older to use YUNG Delivery. 9. ModificationsYUNG reserves the right to update these terms at any time. Continued use constitutes acceptance.

Information We CollectWhen you submit a request, we collect only what's necessary — your name, phone number, pickup location, delivery address, and order details. How We Use ItYour contact information is used solely to coordinate and complete your delivery. We Do Not Sell Your InformationYUNG Delivery does not sell, rent, trade, or share your personal information with third parties. Ever. Driver AccessDrivers receive only your phone number and delivery address to complete your delivery. Data SecurityWe take reasonable steps to protect your information against unauthorized access. Your RightsYou may request deletion of your data anytime by contacting hello@yungdelivery.com. Privacy ConcernsQuestions? Contact us at hello@yungdelivery.com or call (510) 519-9840.

Service DescriptionYUNG Delivery acts as a delivery coordination and transportation service only. We do not manufacture, inspect, or take ownership of items we transport. Customer ResponsibilityCustomers are solely responsible for ensuring all items are lawful to transport. By submitting a request, you confirm your items are legal, properly packaged, and safe. Prohibited ItemsYUNG is not responsible for and will not knowingly transport illegal substances, prohibited items, hazardous materials, or weapons. Service will be refused if prohibited items are discovered. Improper PackagingYUNG is not liable for damage to items that are improperly packaged, fragile, or unsuitable for transport. Verify Before SubmittingCustomers are responsible for verifying all delivery details before submitting a request. No LiabilityYUNG assumes no liability for legal consequences, damages, or losses arising from prohibited, illegal, hazardous, or improperly described items.

Our CommitmentYUNG Delivery is committed to making its website accessible to all individuals, including those with disabilities. We strive to meet ADA and WCAG 2.1 standards. Accessibility FeaturesOur website features mobile-friendly responsive layout, sufficient color contrast, clear navigation, descriptive labels, and support for assistive technologies. Ongoing ImprovementsWe continuously work to improve accessibility as we add new features. Experiencing Issues?If you have difficulty accessing any part of our website, please contact us and we'll assist you promptly. Contact UsEmail: hello@yungdelivery.com — Phone: (510) 519-9840 — We respond to accessibility concerns within 2 business days.